People in low level positions abusing their very small
amounts of power due to the chip on their shoulder is a phenomenon as old as
history. The functionary who invokes policy or procedure as an excuse to be
deliberately unhelpful, the petty official who insists on irrelevant rules
being followed to the letter, the bus driver who won’t let someone off 20p … this type of behaviour is hardly
novel.
A more recent development seems to be bunging on an act:
fabricating some threat or offence in order to justify a hissy fit. Two years
ago, a Gold Coast train driver caused twenty police to be called because he didn’t
like the amount of noise the passengers were making. Now a Sydney bus driver
has plumbed new depths of pathos. He decided a crying child was simply too much
for him to cope with and told the mother to get off. When another passenger intervened in her support,
the driver packed up his cash box, stormed off the bus and refused to continue
driving.
This is the type of behaviour one would normally associate
with a child; behaviour which would (should) result in a swift kick up the
arse. It is not behaviour which can be accepted from any credible adult, let
alone someone employed to provide a public service.
Nor can it be viewed in an isolated context. The driver (or
his union) cannot be allowed to proffer the excuse of stress, pretend there
were “faults on both sides”, have the driver “counselled” and then be back
driving a bus.
Why not?
Because it is becoming increasingly common for people
employed in service positions to dishonestly claim aggressive or threatening
behaviour when a customer has a legitimate complaint about the service they
have received or to de facto, unilaterally decide upon the terms and conditions
of their employment by simply refusing to do contracted tasks. In short, the
device of bunging on an act is attempting to establish a cultural foothold as
low level employees form the delusion that they are somehow equal with
customers.
The bus driver cannot be allowed to get away with this
behaviour. What message does it send to every other public facing employee in a
service position? That this new meme of fabricating offence in a pathetic
attempt to justify not doing legitimate tasks of your job has currency? That
you can get away with acting like a whiny little bitch, inconveniencing
customers who unfortunately must depend upon you to do your job properly?
Consequently, the driver must be made an example of … and
the public should witness it. Crucify this turd as a warning to any other who
might get similar ideas.
In my opinion, as well as dismissal by his employer, this is
the kind of behaviour that warranted a beating from the inconvenienced
customers; one sufficiently severe to not only serve as a never forgotten
lesson to this particular idiot, but also as an example to all other
shitkickers who might be tempted to try it on instead of properly doing the job
for which, given their low skill level, they are fortunate to have been
employed.
Unfortunately, a spontaneous beating is not really practical
in the modern age. Can you imagine the driver’s reaction had one of the
passengers given him a clip over the ear or a boot up the arse and told him to
get back on and drive the bus? He’d have been calling the police, followed by
an ambulance, then using the “serious workplace assault” as an opportunity to
ask for a lottery win’s worth of compensation.
Fortunately, the modern age does present a modern
alternative: public exposure and humiliation.
This is exactly the kind of incident which should have been
filmed and broadcast across the internet. The driver should have been named and
so viciously lampooned that he dare not show his face for weeks. It is insufficient
to merely sack the driver. Let some tabloid show like Current Affair know all
about it, including leaking the footage and his name and address (easily done
without being traced).
That may seem harsh, but trying it on is an insidious and
destructive meme. It needs to be stamped out. Dishonesty and pretence in social
transactions are not part of Liberalism. Nor is being soft with fuckwits.
Suppose this bus driver is sacked and hounded by the media
and online. How likely is it other whiny shits will think twice before they try
on their own brand of chip on the shoulder?
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